- Download the APK from our Download page (direct link or via Downloader).
- Enable “Install from unknown sources” for the browser or Downloader if prompted.
- Install the app, open it, and enter your username, password and server URL from the Client Area.
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- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
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- Whether the issue affects one channel or all channels