Use the same steps as Android TV: download the APK from the Download page, allow unknown sources, then enter Client Area credentials. A wired Ethernet connection is often more stable than Wi-Fi.
Related articles
Devices
Android TV setup
Sideload the APK, allow unknown sources, then enter Client Area details.
TVCrown app
How to install TVCrown
Download the TVCrown app or TVCrown TiviMate from the Download page.
Buffering
Channels are buffering
Buffering can come from internet, Wi-Fi, VPN, the device, the router, one stream, or a server-side issue.
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username (never post your password in a public chat)
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels