What does it mean?
This error can indicate a global user-agent block. In simple terms, the app you are using may not be allowed right now.
What to do
Restart the app first. If that does not help, reinstall it from the Download page. If Error 461 is still there, contact support with your username and the app you are using.
When to contact support
If this continues after restarting or reinstalling the app, contact support.
Related articles
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username (never post your password in a public chat)
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels