- Open the recent apps list on your device.
- Close TVCrown TiviMate or the TVCrown app.
- Open the app again.
- If the problem remains, restart the device.
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- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
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- Whether the issue affects one channel or all channels