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How do I renew?

Renew from your usual TVCrown order flow, then refresh the app.

When your service is close to expiry, renew using the same plans on the Pricing page or by contacting support. After payment is confirmed, restart the app and refresh the playlist. If Error 451 remains, wait a minute and try again.

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Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels