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How to refresh channels

Update or reload the playlist, then restart the app.

In TiviMate, update the playlist from Settings → Playlists. In the TVCrown app, close and reopen the app. After a renewal, refresh so the new expiry is picked up.

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Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels