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How to refresh your playlist

Reload the TiviMate playlist after renewing or changing settings.

  1. Open TiviMate.
  2. Go to Settings → Playlists.
  3. Select your TVCrown playlist.
  4. Choose Update or Refresh if shown.
  5. Wait for the playlist to finish loading, then try again.

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Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels