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How do I check my subscription expiry?

Log in to the Client Area to see whether your service is active and when it expires.

  1. Open the Client Area.
  2. Log in with your username and password.
  3. Check the expiry date shown on your account.

Related articles

Subscription

How do I renew?

Renew from your usual TVCrown order flow, then refresh the app.

Subscription

My subscription expired

An expired account will not load channels until you renew.

Error 451Error codes

Error 451 — Subscription expired

Your subscription has expired and needs to be renewed.

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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