Skip to content
Menu

My account is blocked

A blocked or disabled account needs support to review it.

If you see Error 452 or Error 453, the account may be blocked or disabled. Contact support with your username if you believe this is incorrect.

Related articles

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels