TVCrownTVCrown
Menu
Error 513

Error 513 — Subscription expired long ago

Your subscription has been expired for a long time. Please contact us to obtain a new subscription.

What does it mean?

Your subscription has been expired for a long time. Please contact us to obtain a new subscription.

What to do

Error 513 means the subscription has been expired for a long time. Renewing the old line may not be enough. Contact us so we can issue a new subscription.

When to contact support

Contact support to obtain a new subscription. Include your username.

Related articles

Error 451Error codes

Error 451 — Subscription expired

Your subscription has expired. Please renew it to continue using the service.

Subscription

My subscription expired

An expired account will not load channels until you renew.

Subscription

How do I renew?

Renew from your usual TVCrown order flow, then refresh the app.

Subscription

How do I check my subscription expiry?

Log in to the Client Area to see whether your service is active and when it expires.

Support

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username and password
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
Download apps Get my credentials

Or message us directly