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One channel is down

A single channel can be unavailable even when the rest of TVCrown is working.

Try another channel. If the rest work, wait and try the problem channel later. Error 407 can mean that specific stream is down. Contact support if many channels are affected.

Related articles

Error 407Error codes

Error 407 — Stream down

This specific stream or channel may currently be unavailable.

Channels & content

Only some channels don’t work

If most channels work, the problem is likely limited to those streams.

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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