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How to restart TiviMate

Fully close TiviMate, then open it again.

  1. Press the Home button on your remote.
  2. Open the list of recent apps.
  3. Swipe TiviMate away, or force stop it in device settings.
  4. Open TiviMate again.

Related articles

TVCrown app

Restart your app

Fully close TVCrown TiviMate or the TVCrown app, then open it again.

Devices

Restart your device

Power the Fire Stick, box, TV or phone off, wait 10 seconds, then turn it on.

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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