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How to update your playlist

Update TiviMate so new channels, movies or a renewed subscription appear.

After you renew, or if movies and series look out of date, update the playlist. In Settings → Playlists, select the TVCrown playlist and use Update. Then restart TiviMate.

Related articles

TVCrown TiviMate

How to refresh your playlist

Reload the TiviMate playlist after renewing or changing settings.

Subscription

How do I check my subscription expiry?

Log in to the Client Area to see whether your service is active and when it expires.

Still need help?

Can't find the solution? Our support team can help.

When you contact support, include:

  • Your username (never post your password in a public chat)
  • The device you are using (for example Fire Stick, Samsung TV, or phone)
  • The app you are using (TVCrown TiviMate, TVCrown app, or another app)
  • The exact error code, if you see one
  • A screenshot if possible
  • Whether a VPN is turned on
  • Whether the issue affects one channel or all channels
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