- Force stop the app and open it again.
- Restart the device.
- Make sure the device has free storage.
- Uninstall and reinstall from the Download page.
App keeps crashing
Restart the app and device, then reinstall if it keeps closing.
Support
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username and password
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels