Follow the main buffering guide. Start by trying another channel, then restart TiviMate. If you use a VPN, confirm the VPN playlist is selected.
Related articles
Buffering
Channels are buffering
Buffering can come from internet, Wi-Fi, VPN, the device, the router, one stream, or a server-side issue.
Devices
Check your internet
TVCrown needs a stable connection. Other apps should also work at the same time.
Devices
Restart your router
Unplug the router for 30 seconds, then plug it back in and wait for Wi-Fi to return.
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username (never post your password in a public chat)
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels