Choose the matching playlist
If you are not connected to a VPN, keep the standard TVCrown playlist selected.
In TiviMate, choose “Tvcrown (use with VPN)” after the VPN is connected.
Where to find playlists
In TVCrown TiviMate, open Settings → Playlists → Add Playlist. Select the normal TVCrown playlist when you are not using a VPN, or “Tvcrown (use with VPN)” when you are connected to a VPN. In other Xtream Codes or M3U apps, use the matching playlist URL from the Client Area.
Related articles
How to use TVCrown with a VPN
If a VPN is connected, use the VPN playlist. If it is not, use the normal playlist.
How to switch between VPN and NO-VPN playlists
Add or select the playlist that matches whether your VPN is on or off.
Error 511 — VPN / Playlist mismatch
You are using the wrong playlist for your VPN connection.
Error 403 — VPN playlist used without VPN
The VPN playlist is selected, but you are not connected to a VPN.
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username (never post your password in a public chat)
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels