In TVCrown TiviMate
- Open TiviMate.
- Go to Settings → Playlists.
- Select Add Playlist.
- If a VPN is connected, choose “Tvcrown (use with VPN)”.
- If a VPN is not connected, choose the normal / NO-VPN playlist.
- Load the playlist, then go back and try your channels.
Related articles
VPN
How to use TVCrown with a VPN
If a VPN is connected, use the VPN playlist. If it is not, use the normal playlist.
VPN
Which playlist should I use?
NO VPN: use the normal playlist. VPN: use the VPN playlist.
TVCrown TiviMate
How to switch playlists
Change the active TiviMate playlist when you turn a VPN on or off.
Error 511Error codes
Error 511 — VPN / Playlist mismatch
You are using the wrong playlist for your VPN connection.
Error 403Error codes
Error 403 — VPN playlist used without VPN
The VPN playlist is selected, but you are not connected to a VPN.
Still need help?
Can't find the solution? Our support team can help.
When you contact support, include:
- Your username (never post your password in a public chat)
- The device you are using (for example Fire Stick, Samsung TV, or phone)
- The app you are using (TVCrown TiviMate, TVCrown app, or another app)
- The exact error code, if you see one
- A screenshot if possible
- Whether a VPN is turned on
- Whether the issue affects one channel or all channels